Central Loan Recovery Officer

Job Description

Monitors overdue and defaulted loans to timely provide recommendation on measure to be taken. Ensures that all procedures regarding delinquent loans are adhered to. Prepares reports of overdue loans to internal and external stakeholders. Works closely with the loan recovery officers at branches to get more information on the reasons for late repayments and decides on measures and next steps. Conducts home and/or business site visits to those overdue and/or defaulted members. Takes over responsibility for late repayments. Interacts with lawyers and proceed mortgage receivership process in RDB EMRS. Performs any other tasks requested by Head of Credit.

Requirements/Qualifications

• Bachelor’s degree in finance and banking, accounting, or any relevant field.
• Minimum one year of work experience in credit function in the financial industry, preferably microfinance institutions.
• Good understanding of the bank’s branch operations, rules and regulations, laws, granting loans, and credit risk management.
• Strong analytical and problem-solving skills., and computer skills.
• Good negotiation, interpersonal and convincing skills.
• Patience and understanding of emotions to deal with members and SACCO staff.
• Ability to make fair and ethical decisions in tough circumstances.
• Excellent organizational, recording and filing skills.
• Strong dedication to accuracy and efficiency.
• Good skills of MS office in Excel, Word, PowerPoint, and core banking software.
• To be Rwandan.
• Age limit: 40 Years.
• Not to have been sentenced to a term of imprisonment equal to or exceeding six (6) months.
• Not to have been dismissed from any other institution unless applicant is entitled to reinstatement under laws and regulations in force.
• Not have been involved in the bankruptcy of a financial institution;

How to Apply

Interested and qualified candidates should submit their applications via email: recruitment@coopecikirenga.rw not later on the 24th April, 2026. Only a single document (PDF Format) will be received and the E-mail subject should be the Applicant Names followed by a Position is applying for. Shortlisted candidates shall be contacted for the written test. For any inquiry don’t Hesitate to contact: 0788849113