Coordinator, Staff Care & Well-being at World Vision

Job Description

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

Location: Any country where WVI is registered to operate

Overview

World Vision International is strengthening its global Staff Care & Well-being approach to ensure that staff are supported not only through formal services, but through clear systems, accessible resources, and consistent follow-through that translate commitment into impact.

We are seeking a Coordinator, Staff Care & Well-being to help ensure that the operational, learning, and coordination foundations of the function are strong, reliable, and responsive.

This role will focus on coordinating team workflows, maintaining knowledge systems, supporting light monitoring and reporting aligned with the Staff Care Theory of Change, and strengthening information flow between global, regional, and national contexts.

This is not solely an administrative role. It requires systems thinking, sound organizational judgment, and the ability to work across cultures and levels of the organization with clarity and credibility. We are particularly interested in candidates currently working in national or regional contexts within humanitarian or international organizations.

Why this role matters

World Vision is strengthening how we care for our people by moving toward a more intentional, learning-driven, and systems-based approach to staff care and well-being.

This role helps ensure that commitments made at global level translate into clear processes, usable tools, meaningful learning, and visible impact across the Partnership. The Coordinator helps the work hold together across time zones, teams, and levels of the organization.

If you have ever sat in a national or regional office thinking, "This is a good strategy, but it is not landing yet," this role may be for you. You do not need to be a subject-matter expert in mental health or staff care, but you do need to care about dignity, sustainability, and creating conditions where people can do their work well.

Key Responsibilities

As the Coordinator, Staff Care & Well-being, you will serve as the operational and learning backbone of the Global Staff Care & Well-being team.

• Coordinate workflows, schedules, and deliverables across the team
• Track progress and support timely follow-up
• Support budget monitoring and basic operational reporting

Protecting knowledge and clarity

• Maintain shared knowledge platforms and repositories
• Organize tools, templates, and guidance so they are easy to find and use
• Draft and circulate internal updates, briefings, and learning notes

Supporting learning and accountability

• Collect and compile monitoring data aligned with the Staff Care Theory of Change
• Support analysis of trends and feedback
• Document lessons learned and contribute to reporting cycles

Strengthening global and field connection

• Support information flow between global, regional, and national teams
• Help organize webinars, learning exchanges, and consultations
• Capture field insights and ensure they inform planning and improvement

This is not a counseling role. It is a coordination, learning, and systems role that helps ensure staff care efforts are coherent, responsive, and effective.

KNOWLEDGE, SKILLS AND ABILITIES

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