Job Description
This error indicates that Cloudflare is unable to verify the SSL certificate on your origin server, preventing a secure connection from being established. This error occurs when these two conditions are true: Cloudflare cannot validate the SSL certificate at your origin web server. *Full SSL (Strict)***SSL**is set in the**Overview**tab of your Cloudflare**SSL/TLS**app. Here are some options to fix or workaround this issue:
Options to Fix or Workaround
- For a potential quick fix, set **SSL**to*Full*instead of*Full (strict)*in the**Overview**tab of your Cloudflare**SSL/TLS**app for the domain.
- Add your self-signed SSL certificate to the Custom Origin Trust Store. This allows the Cloudflare edge to recognize your self-signed SSL certificate as valid.
- Use a Cloudflare Origin CA certificateat your origin.
- Request your server administrator or hosting provider to review the origin web server's SSL certificates and verify that:
- Certificate is not expired.
- Certificate is not revoked.
- Certificate is signed by a Certificate Authority (not self-signed).
- The requested or target domain name and hostname are in the certificate's **Common Name**or**Subject Alternative Name**.
- The certificate chain is complete - the origin server must serve the leaf certificate along with any required intermediate CA certificates so that Cloudflare can build a trusted chain to a root CA.
- Your origin web server accepts connections over port SSL port 443.
- Temporarily pause Cloudflare and visithttps://www.sslshopper.com/ssl-checker.html#hostname=www.example.com (replace www.example.com with your hostname and domain) to verify no issues exists with the origin SSL certificate:
Additional Information When Using Cloudflare Gateway
When using Cloudflare Gateway, an HTTP Error 526 might be returned in the following cases:
- An untrusted certificate is presented from the origin to Gateway. Gateway will consider a certificate is untrusted if any of these conditions are true:
- The server certificate issuer is unknown or is not trusted by the service.
- The server certificate is revoked and fails a CRL check.
- There is at least one expired certificate in the certificate chain for the server certificate.
- The common name on the certificate does not match the URL you are trying to reach.
- The common name on the certificate contains invalid characters (such as underscores).
- Gateway uses BoringSSLto validate certificates. Chrome'svalidation logicallows non-RFC 1305 compliant certificates, which is why the website may load when you turn off WARP.
- The connection from Gateway to the origin is insecure. Gateway does not trust origins which:
- Only offer insecure cipher suites (such as RC4, RC4-MD5, or 3DES).
- You can use the SSL Server Test toolto check which ciphers are supported by the origin.
- Do not support FIPS-compliant ciphers (if you have enabledFIPS compliance mode).
- Redirect all HTTPS requests to HTTP.
- Only offer insecure cipher suites (such as RC4, RC4-MD5, or 3DES).
How to Apply
- For a potential quick fix, set **SSL**to*Full*instead of*Full (strict)*in the**Overview**tab of your Cloudflare**SSL/TLS**app for the domain.
- Add your self-signed SSL certificate to the Custom Origin Trust Store. This allows the Cloudflare edge to recognize your self-signed SSL certificate as valid.
- Use a Cloudflare Origin CA certificateat your origin.
- Request your server administrator or hosting provider to review the origin web server's SSL certificates and verify that:
- Certificate is not expired.
- Certificate is not revoked.
- Certificate is signed by a Certificate Authority (not self-signed).
- The requested or target domain name and hostname are in the certificate's **Common Name**or**Subject Alternative Name**.
- The certificate chain is complete - the origin server must serve the leaf certificate along with any required intermediate CA certificates so that Cloudflare can build a trusted chain to a root CA.
- Your origin web server accepts connections over port SSL port 443.
- Temporarily pause Cloudflare and visithttps://www.sslshopper.com/ssl-checker.html#hostname=www.example.com (replace www.example.com with your hostname and domain) to verify no issues exists with the origin SSL certificate:
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