Human Resources Assistant

Background

Position: HR Assistant Reports to: HR Business Partner Supervises: N/A Department: Human Resource Duty Station: Duty Area

Job Purpose

To provide administrative and operational support to the HR Business Partner in delivering end-to-end human resource services, including recruitment, employee relations, performance management, training coordination, and HR operations. The HR Assistant supports the execution of HR initiatives that enhance employee engagement, compliance, and organizational effectiveness.

Impact: The HR Assistant contributes to the effective delivery of HR services by ensuring smooth HR operations, accurate record-keeping, and timely coordination of HR activities. The role supports the HR Business Partner in aligning HR practices with business objectives and fostering a productive and compliant work environment.

Key Result Areas

• HR Operations & Administration
  • Provide day-to-day administrative support to the HR Business Partner
  • Maintain and update employee records in the HR information system
  • Ensure proper filing and documentation of HR records in compliance with policies
• Recruitment & Onboarding
  • Assist in coordinating recruitment processes, including scheduling interviews and communicating with candidates
  • Support onboarding processes, including preparation of induction materials and documentation
  • Ensure new employee records are accurately captured and filed
• Employee Relations & Engagement
  • Support handling of employee inquiries and routine HR-related issues
  • Assist in organizing employee engagement activities and initiatives
  • Maintain confidentiality in handling employee information and cases
• Training & Development Coordination
  • Assist in scheduling and organizing training sessions, workshops, and seminars
  • Coordinate training logistics, including venues, materials, and communication
  • Maintain accurate training records and support evaluation of training programs
• Performance Management Support
  • Assist in coordinating performance appraisal processes
  • Track submission of performance reviews and follow up with relevant stakeholders
  • Support documentation and reporting on performance management activities
• HR Reporting & Compliance
  • Prepare periodic HR reports (staff data, training, recruitment, attendance, etc.)
  • Support compliance with labor laws, company policies, and HR procedures
  • Assist in audits and HR data verification processes
• General HR Support
  • Prepare HR-related reports, presentations, and correspondence
  • Support implementation of HR policies, procedures, and initiatives
  • Perform any other duties as assigned by the HR Business Partner

Expected Outputs

• Accurate and up-to-date employee records and HR database
• Timely coordination of recruitment, onboarding, and training activities
• Efficient support to performance management processes
• Timely and accurate HR reports and documentation
• Improved employee communication and engagement support
• Compliance with HR policies, procedures, and legal requirements

Person Specifications

Academic Qualifications

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field

Experience

• Minimum of 2 years’ experience in an HR or administrative support role
• Exposure to multiple HR functions (recruitment, training, employee relations) is an added advantage

Competencies

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Basic knowledge of HR systems (HRIS) and database management
• Understanding of core HR functions and processes
• Strong organizational and multitasking skills
• Good communication and interpersonal skills
• High level of accuracy and attention to detail
• Ability to handle confidential information with integrity
• Proactive, reliable, and able to work with minimal supervision
• Flexibility and adaptability in a dynamic work environment

Working Environment

Office-based role with occasional travel for HR activities (e.g., training, recruitment, engagement events)

Interaction with employees across all departments

May require extended hours during peak HR activities (e.g., recruitment drives, performance cycles)