MLOps / Infrastructure Engineer

Job Description

As our AI platform grows to serve an expanding network of health facilities nationwide, we are looking for an experienced MLOps / Infrastructure Engineer to own the reliability, security, and scalability of the infrastructure that underpins everything we build.

The MLOps / Infrastructure Engineer owns the infrastructure of eFiche's AI services layer — from development and staging environments through to production — ensuring the AI platform is reliable, secure, and performant as we expand to national coverage.

Key Responsibilities

• Design, build, and maintain automated build, testing, and deployment pipelines for eFiche's AI services
• Manage cloud and on-premise infrastructure, including server provisioning, containerisation, and environment management
• Own AI model serving infrastructure — deployment, versioning, latency monitoring, and rollback protocols
• Ensure infrastructure compliance with Rwanda's NCSA cybersecurity standards and the project's data governance framework
• Monitor system uptime, performance, and incident response; maintain ≥95% uptime SLA
• Support security audits and penetration test remediations
• Ensure the AI services layer remains available and performant when communicating with national health system API endpoints

Required Profile

• 5+ years of experience in DevOps, infrastructure engineering, or MLOps
• Proficiency in containerisation (Docker, Kubernetes or equivalent) and cloud infrastructure (AWS, GCP, or Azure)
• Experience deploying and serving ML models in production environments
• Familiarity with automated build and deployment tooling (GitHub Actions, GitLab CI, or equivalent)
• Understanding of data security, encryption, and access control principles
• Experience in low-resource or offline-first deployment contexts is a strong advantage
• Health tech experience is an advantage but not required

How to Apply

Send your CV and a brief cover letter to careers@efiche.africa with the subject line: MLOps / Infrastructure Engineer Application. Applications reviewed on a rolling basis.