People and Culture Manager

Job Description

We are looking for a dynamic and experienced People and Culture Manager to lead and professionalize our human resources function. The ideal candidate will play a critical role in driving a high-performance culture across the organization, ensuring accountability, and supporting our team as we scale. A strong background in performance management, policy implementation, compliance, and team development is essential.

Key Responsibilities

Performance Management and Accountability

• Design, implement, and continuously improve the company’s performance management system
• Lead quarterly and annual performance appraisal cycles
• Support line managers in setting clear KPIs and goals for their teams
• Drive consequence management processes in line with company policy
• Monitor follow-through of performance improvement plans (PIPs)

HR Policy and Compliance

• Review, update, and enforce HR policies and procedures across all sites
• Ensure compliance with labor laws and internal guidelines
• Conduct regular HR audits to identify risks and ensure standards are upheld

Recruitment and Onboarding

• Lead the recruitment process for key roles across departments
• Develop a strong talent pipeline in line with SOUK’s growth strategy
• Oversee effective onboarding of new hires to ensure smooth integration

Staff Welfare and Employee Relations

• Serve as the point of contact for employee grievances, conflict resolution, and disciplinary matters
• Build positive employee relations and champion a values-driven culture
• Design and manage staff welfare programs, team-building activities, and employee engagement initiatives

Training and Development

• Conduct regular training needs assessments in collaboration with department heads
• Roll out learning and development initiatives to strengthen leadership and technical capacity
• Build management capabilities around team supervision and people development

HR Administration and Reporting

• Maintain accurate HR records, staff files, and compliance documents
• Provide regular reports to management on workforce trends, turnover, and key HR metrics
• Lead digitalization of HR processes and systems where relevant

Qualifications and Experience

• Bachelor’s degree in Human Resource Management, Business Administration, or related field; HR certification is a strong advantage
• Minimum of 7 years of progressive HR experience, with at least 3 years in a senior HR role, preferably in the agriculture, manufacturing, or FMCG sector
• Proven expertise in performance management systems, employee relations, and policy implementation
• Strong leadership, communication, and organizational skills
• High emotional intelligence with a hands-on approach to managing people and processes
• Fluency in English and Kinyarwanda is required

What We Offer

A fast-paced, mission-driven environment with ambitious growth goals

Opportunity to shape the HR function and contribute directly to SOUK’s transformation

Competitive salary with performance-based incentives

How to Apply

Send your resume and a motivation letter to info@souk-ig.com, in one File with the subject line containing Position

People and Culture Manager.– [Your Name]”