Sales Coordinator

Job Description

The position is responsible for effectively managing branch operations by ensuring optimal stock levels, strong merchandising standards, accurate pricing, and consistent sales growth while coordinating effectively with merchandisers, branch managers, and internal teams.

Reports To: Team Lead Department: Consumer Technology Location: All branches

Key Responsibilities

• Conduct daily visits to stores to monitor sales, stock levels, pricing, and execution.
• Ensure high merchandising standards across all branches.
• Supervise merchandisers to maintain accurate stock records and verification.
• Monitor and resolve stock-outs and overstock situations.
• Submit daily branch visit reports and follow up on stock variances.
• Coordinate with branch managers to resolve operational issues independently.
• Ensure timely execution and visibility of promotions and price changes.
• Support invoice follow-ups and ensure proper planning of stock takes and leave schedules.
• Develop initiatives to drive and maximize sales performance.
• Prepare and submit weekly reports.
• Conduct weekly stock checks for online platforms at key branches.
• Manage the end-to-end warranty process, ensuring only valid claims are processed.
• Maintain and track a pipeline report for all warranty cases.
• Prepare monthly pricing comparison reports (branch vs. company pricing).
• Conduct weekly competitor price analysis and provide insights.
• Ensure timely and accurate submission of all reports.
• Manage consignment accounts and achieve monthly sales targets.
• Presenting, promoting and selling products & services using solid arguments to existing and prospective customers.
• Overseeing the team of sales representatives at all dedicated branches
• Meeting or exceeding sales targets and outcomes within schedule
• Providing help to determine pricing schedules for offers and promotions.
• Supplying management with reports on customer needs, problems, interests, competitive activities and potentiality for new products and services.

Key Relationships

Customers of this Position

• External – Customers, Suppliers
• Internal – All company employees

Knowledge, Skills and Experience required for this Role

• Bachelor’s degree in business management, Sales and Marketing or any other field.
• At least 1 year’s work experience in Sales.
• Understanding of the sales process and dynamics.
• A commitment to excellent customer service.
• Excellent written and verbal communication skills.
• Good interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
• Ability to work comfortably in a fast-paced environment.
• Excellent analytical and problem-solving skills to identify sales trends.