Sanctuary Manager

Job Description

The Sanctuary Manager is the custodian of Akampamani’s experience and ethos. They are responsible for preparing, launching, and running the sanctuary in a way that protects its core promise: peace, dignity, and meaningful cultural connection.

This is a hands-on leadership role, requiring equal attention to People (guests, staff, community partners), Place (environment, facilities, atmosphere), Purpose (Tusangaire mission and cultural integrity).

Key Duties and Responsibilities

• Pre-Opening Leadership (June – July 2026)
• Lead all preparations for August 2026 soft launch
• Recruit and train a small, values-aligned team
• Develop and implement simple, effective SOPs
• Set up systems for:
  • Guest hosting and reservations
  • Daily operations and reporting
  • Procurement and inventory
• Conduct trial runs to ensure readiness
• Stewardship of Guest Experience
• Personally oversee guest arrival, stay, and departure experience
• Ensure the sanctuary remains:
  • Quiet
  • Clean
  • Safe
  • Restful
• Handle guest needs and concerns with care and discretion
• Protect the sanctuary from noise, overcrowding, or misuse
• Cultural Experience Integration
• Build and maintain relationships with:
  • Local guides
  • Families and cultural custodians
  • Community partners
• Coordinate cultural experiences that are:
  • Respectful
  • Authentic
  • Well-organized
• Ensure fair and timely benefit sharing with communities
• Team Leadership & Culture
• Recruit and mentor staff from local communities where possible
• Train staff in:
  • Hospitality and hosting
  • Cultural sensitivity
  • Professional conduct
• Foster a calm, respectful, and accountable team culture
• Financial & Operational Management
• Manage day-to-day operational costs
• Maintain basic financial records and reporting
• Ensure efficient use of resources without compromising quality
• Growth & Continuity
• Support the gradual expansion from 5 to 15 cottages
• Maintain quality and atmosphere as the sanctuary grows
• Provide insights to ownership on improvements and strategy

Qualifications, Skills and Experience

• Minimum 5 years’ experience in hospitality, lodge, or guesthouse management
• Experience in small-scale or boutique settings preferred
• Strong leadership and organizational ability

Personal Attributes

The ideal candidate:

• Is calm, grounded, and emotionally intelligent
• Takes pride in hosting and caring for others
• Respects culture and community deeply
• Is hands-on and not above any task
• Is comfortable with simplicity (not reliant on large systems)
• Values quality over volume

Code of Conduct

The Sanctuary Manager shall:

• Uphold the sanctuary’s peaceful and respectful character
• Protect community dignity and cultural integrity
• Act with honesty, humility, and professionalism

Key Performance Indicators (KPIs)

• Successful and smooth soft launch (August 2026)
• Consistently positive guest feedback
• Preservation of a peaceful environment
• Strong, respectful community partnerships
• Effective cost management
• Stable and motivated staff team

How to Apply

Candidates who meet the criteria outlined above should submit their applications, resume and academic documents in pdf format with “HCBSU-SM-SANCTUARY MANAGER” as the Email subject via hcbsu@email.com