Team leader – Direct Sales

Job Title: Team Leader – Direct Sales

Main Purpose: Develop performance and maintain the activities of Fixed Home broadband sales with responsibility for your team's day-to-day activities. MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position;

Main Job Functions

• Develop and implement effective sales strategies to meet and exceed sales targets
• Manage and motivate the sales team to achieve their targets
• Closely monitor and analyze sales data to identify areas of improvement and adjust strategies accordingly
• Recruit, train, and manage new sales agents
• Build and maintain strong relationships with key clients and team members
• Ensure that all sales team members adhere to company policies and procedures
• Provide regular feedback to the sales team and conduct performance evaluations
• Collaborate with other department heads to ensure a seamless customer experience.

Education

A minimum of bachelors degree in any field from a recognized University

Experience

Fluency in English and one local language 2 years experience in the sales industry Good knowledge of sales and retail Industry trends, and best practice retail and service principles.

Knowledge, Skills and Competencies

• Leadership
• Sales & retail industry trends
• Best practice & service principles
• High Level of Computer literacy
• Best practice customer service principles
• Business process optimization
• Strong sales and negotiation skills
• Stress Management
• Problem Solving, Flexibility
• Communication Skills
• Coordinating Techniques
• Interpersonal skills