Operations Manager

Job Description

The Operations Manager is responsible for overseeing the daily operations of the organization, ensuring maximum efficiency, productivity, and profitability across all departments. This role acts as the link between strategic planning and daily execution, coordinating cross-functional teams (including Finance, Marketing and Sales , Manufacturing and Logistics

Key Responsibilities

• Interdepartmental Coordination: Act as the central point of contact for department heads, facilitating communication, improving workflow, and breaking down work schedule to ensure all functions operate in harmony.
• Operational Efficiency: Analyze existing processes, identify bottlenecks, and implement improvements to increase productivity and reduce waste.
• Budgeting & Financial Control: Review financial statements, prepare operating budgets, and monitor departmental spending to drive cost-effectiveness and profitability.
• Staff Management & Leadership: Supervise, train, and mentor operational staff, fostering a culture of accountability and high performance.
• HR & Compliance: Partner with HR on staffing requirements, onboarding, and performance management, while ensuring all business activities adhere to legal, safety, and industry regulations.
• Manage relationships with external suppliers and contractors to ensure timely delivery of services and inventory.
• Performance Reporting: Monitor Key Performance Indicators (KPIs) and prepare data-driven reports for Director to facilitate strategic decision-making.

Person Specification: Operations Officer

Required Qualifications & Experience

• Education: Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Experience: 3-5+ years of proven success in an operations management role, ideally in a company-wide coordination role.
• Management Experience: Proven experience in staff management, project management, and strategic planning.
• Technical Proficiency: Proficiency in ERP systems, CRM software, and advanced Microsoft Office Suite (especially Excel).

Key Skills & Abilities

• Strategic Thinking: Ability to translate high-level business objectives into actionable daily processes.
• Leadership & Communication: Excellent interpersonal abilities to motivate teams and communicate effectively with executives, staff, and external partners.
• Problem-Solving: Proven aptitude for identifying operational issues, analyzing data, and finding quick, sustainable solutions.
• Multitasking & Organization: Highly organized, with the ability to work under pressure and manage multiple projects simultaneously.
• Financial Literacy: Sound understanding of financial management principles, including budgeting .

How to Apply

Send your cv to globalrecruitment2630@gmail.com