Product Manager – IoT Solutions

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.

Product Manager – IoT Solutions

Job Type [Full Time]
Qualification [BA/BSc/HND],[Professional Certificate]
Experience 5 years
Location [Nairobi]
Job Field [ICT / Computer]

Responsibilities

• Product Strategy & Roadmap
• Define and own the strategy and roadmap for IoT connectivity, platforms, and industry solutions.
• Conduct market research on IoT technologies, emerging trends, and enterprise adoption patterns.
• Align IoT product direction with corporate digital transformation and revenue targets.
• Product Development & Delivery
• Collaborate with engineering, network, IT, and device teams to deliver IoT products and features.
• Prioritize backlog, manage requirements, and ensure quality assurance of delivered capabilities.
• Define acceptance criteria and ensure compliance with security and interoperability standards.
• Commercial & Financial Management
• Own P&L/revenue performance for the IoT product portfolio.
• Develop business cases, pricing models, and revenue forecasts for IoT initiatives.
• Optimize cost structures and partner models to ensure profitability.
• Go-to-Market & Sales Enablement
• Work with marketing to develop value propositions, campaigns, and sales materials.
• Enable sales teams through training, demos, and competitive positioning.
• Support enterprise deals requiring IoT technical and business expertise.
• Partner & Vendor Management
• Engage with IoT platform providers, device vendors, and solution integrators.
• Evaluate and onboard partners that strengthen the IoT ecosystem.
• Negotiate commercial terms, SLAs, and ensure partner performance tracking.
• Risk, Compliance & Security Governance
• Ensure all IoT products comply with industry and regulatory requirements.
• Work with legal, risk, and technology teams to maintain compliance across IoT solutions.
• Monitor IoT security threats and drive proactive product improvements.
• Performance Management & Reporting
• Track KPIs such as revenue, adoption, churn, uptime, device performance, and customer feedback.
• Provide regular reporting on IoT product performance and roadmap execution.
• Drive continuous improvements based on analytics and customer insights.

Qualifications

• BSc in Computer Science, Engineering, IT, Telecommunications, or related field
• Certifications such as IoT Foundations, CCNA IoT, AWS/Azure IoT, Product Owner/Agile
• 5+ years’ experience in IoT, telecom product development, or related technical roles
• Experience with IoT platforms, connectivity technologies (NB-IoT, LTE-M, M2M), and devices
• Strong analytical, commercial, and stakeholder engagement skills
• Vendor and partner management experience
• Hands-on project management experience

How to Apply

Interested and qualified? Go to Safaricom Kenya on egjd.fa.us6.oraclecloud.com to apply