Security Coordinator - Quao Realty Limited

Job Title:

Security Coordinator

Company:

Quao Realty Limited

Location:

Accra/Tema, Ghana

Reports to:

Head of Operations / General Manager

Quao Realty Limited is a real estate investment organisation specialising in the acquisition, development, construction, management, sales, and leasing of properties. The company is committed to transforming prime land into high-quality and luxurious residential and commercial projects. With luxury and quality as its signature, Quao Realty creates desirable and suitable environments for living and business. Our unwavering focus is on delivering excellence in real estate development and customer satisfaction.

As a Security Coordinator for Quao Realty, you are the primary custodian of safety across a high-end portfolio of luxury residential and commercial properties (such as The Essence or Pristine Gardens). Your role is to bridge the gap between high-level security strategy and daily boots-on-the-ground operations, ensuring that the "luxury" experience includes a seamless, non-intrusive, yet airtight security presence.

Key Responsibilities:

• Personnel Leadership & Management

  • Supervision: Direct management of all internal security staff and oversight of 3rd-party contracted security firms.
  • Deployment: Create and manage duty rosters, ensuring 24/7 coverage across all active construction sites and completed residential projects.
  • Training: Conduct regular training sessions on "Luxury Concierge Security"—teaching guards how to balance strict enforcement with high-end customer service.
  • Performance Audits: Conduct "red team" drills and unannounced site visits to ensure guards are alert, professional, and adhering to Post Orders.

• Security Operations & Strategy

  • Access Control: Develop and enforce strict entry/exit protocols for residents, visitors, domestic staff, and contractors.
  • Risk Assessment: Perform regular vulnerability assessments for each property to identify gaps in lighting, fencing, or surveillance.
  • Incident Management: Act as the first point of contact for security breaches, medical emergencies, or fire alarms. Lead the investigation and provide detailed incident reports to management.
  • Patrol Oversight: Define patrol routes and ensure guards utilize digital patrol tracking systems (if applicable).

• Systems & Technology Management

  • Surveillance: Oversee the operation and maintenance of CCTV systems, ensuring 100% uptime and proper footage archiving.
  • Technical Maintenance: Coordinate with vendors for the repair and calibration of electric fences, biometric scanners, automated gates, and alarm systems.
  • Command Center: Manage the central monitoring station, ensuring operators respond to triggers within seconds.

• Stakeholder & External Liaison

  • Law Enforcement: Build and maintain professional relationships with the Ghana Police Service and Ghana National Fire Service for rapid response support.

How to Apply:

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