Admin and Personal Assistant

Job Summary: We are seeking a highly organised and proactive Full-Time Admin and Personal Assistant to support the Operations Manager in the day-to-day operations of our cleaning service business. This role involves a combination of administrative tasks, personal assistance, and client interaction, sales and marketing, ensuring the smooth and efficient management of schedules, communications, and project coordination.

Key Responsibilities:

Administrative Support:

• - Maintain and organise the Operations Manager’s calendar, scheduling appointments and meetings.
• - Manage email correspondence, prioritise messages, and draft responses as needed.
• - Prepare and edit documents, reports, and presentations.
• - Handle incoming and outgoing sales phone calls to potential clients, cleaners, supervisors, address inquiries, and redirect calls as necessary.
• - Maintain an organised filing system electronically.

Personal Assistance:

• - Assist with tasks for the Operations Manager.
• - Manage and track personal and professional expenses.
• - Handle confidential information with discretion and professionalism.

Client and Staff Interaction:

• - Serve as a point of contact for clients, addressing inquiries and scheduling services.
• - Assist in the coordination and communication with cleaning staff.
• - Ensure client satisfaction by following up on service requests and feedbacks.
• - Help manage employee schedules and timekeeping.

Project Coordination:

• - Assist in planning and coordinating special projects and events.
• - Monitor project timelines and ensure deadlines are met.
• - Collaborate with the Operations Manager to develop and implement new processes for efficiency.

How to Apply:

Interested and qualified candidates should apply using the Apply Now button below.