Job Description
About Us
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity . We specialise in Catering , Facilities Management , Cleaning and Hygiene , Pest Control , Protection , Energy , Procurement , Workspace Design , Engineering, Remote Camps , and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.
Duties & Responsibilities
Ensure work schedules/job cards are in place for each position and relevant to site. Ensure consistently high service standards are maintained for all services in scope with regular inspections. Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times. Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation. Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition, repaired and serviced when required. Do daily checks and follow-ups. Report maintenance and safety concerns to the manager on a day to day basis. Maintain personal health, hygiene and professional appearance. Responding to management request timeously and providing necessary action required. To maintain a high standard of morale and motivation through good communication skills. Conduct regular inspections of offices, meeting rooms, kitchens, restrooms, reception areas, and common areas. Ensure all cleaning tasks are completed according to company standards and client requirements. Respond to client requests and complaints professionally and promptly. Maintain positive working relationships with office management and employees. Conduct regular quality checks to ensure client satisfaction. Allocate cleaning tasks and work schedules. Monitor staff attendance, punctuality, and performance. Address any cleaning deficiencies promptly.
Skills and Competencies
- Minimum 2 years supervisory experience in a similar environment.
- Must have experience in health and safety standards and management.
- Basic knowledge of cleaning chemicals and equipment.
- Health and Safety training is an advantage.
- Strong communication and team coordination skills.
Qualifications
- Minimum Matric/Grade 12.
- Tertiary qualifications highly advantageous.
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