Client Success Coordinator

Position:

Client Success Coordinator

Job Description:

To ensure staff compliment on site is supplied with the correct PPE per shift.

Location:

Port Elizabeth - BLU Greenacres

Contract Type:

Permanent

Minimum Requirements:

Experience:

• A minimum of 1-3 years’ HR administration experience

Qualification:

• Grade 12

Roles and Responsibilities:

Brief all assignees with regards to client operating policies, procedures, health & safety and labour relations issues prior to placing an individual on assignment at client site;

• Ensure shifts are fully staffed as per client contract requirements;
• Ensure that protective equipment and related documentation is issued;
• Report Injuries on duty;
• Brief all assignees with regards to client operating policies, procedures, health & safety and labour relations issues prior to placing an individual on assignment at client site;
• Ensure that all incidents involving disciplinary issues are fully investigated, recorded and acted upon in a legally defensible manner up to Written Warning and escalated to Client Success Manager as per SOP;
• Monitor and ensure employees are using the biometric or relevant timekeeping system correctly;
• Monitor and manage assignees performance in accordance with their job descriptions and job requirements;
• Monitor attendance and timekeeping of assignees;
• Monitor and manage assignees performance in accordance with their job descriptions and job requirements;
• Communicate and provide feedback timeously to client regularly regarding queries;
• Prevent losses, wastage or misuse of time, materials or equipment;
• Address poor performance;
• Manage teams and disciplinary issues.