Employee Relations Manager

<h2><u>Position:</u></h2>Employee Relations Manager<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b><u>Job Description:</u></b></p>To provide specialist advice and support related to employee relations; continuously improving the quality, service and associated work outputs, contributing to and advising on procedures and processes that are in alignment with established practices, policy and labour <br>legislation.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><h2><u>Location:</u></h2>Johannesburg - Adcorp Place<p style="text-align:inherit"></p><p style="text-align:inherit"></p><h2><u>Contract Type:</u></h2>Permanent<p style="text-align:inherit"></p><p style="text-align:inherit"></p><h2><u>Minimum Requirements:</u></h2><p><u>Experience:</u></p><ul><li>3 – 5 years relevant experience<br /> </li></ul><p><u>Education:</u></p><ul><li>Bachelors Labour Relations Management </li><li>Bcomm in Law/LLB </li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h2><u>Additional Requirements:</u></h2><ul><li>Specialise in Labour Relations </li><li>TES environment advantageous</li></ul><p></p><p></p><h2><u>Roles and Responsibilities:</u></h2><ul><li>Accountable for the improvement of quality, service and desired work outputs, advising on procedural and process improvements; enabling adherence to a set framework of policies and procedures.</li><li>Proactively identify process related operational problems, determine cause and effect and recommend improvements to solve issues based on previous experience and an understanding of the context of the problem.</li><li>Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to an area of specialisation.</li><li>Gather relevant information related to specialisation activities; collate and integrate into written reports for assessment or appraisal and present as an input to managerial reporting or decision making.</li><li>Implement, manage and enable fair employee relations practices, to enable workforce delivery related to business objectives.</li><li>Maintain current knowledge of related government rules and regulations, including all applicable Labour laws and regulations, to ensure adherence to compliance and meet reporting requirements.</li><li>Collaborate with different business areas to provide employees with knowledge and awareness of relevant laws, associated regulations as well as requirements.</li><li>Identify, diagnose and recommend improvements and provide specialist advice and support; ensuring that solutions are appropriate and effective.</li><li>Provide training and development related to Labour law processes and the application of internal policies to line management and Human Resources practitioners.</li><li>Represent area of responsibility at the Bargaining Council and with associated CCMA processes to effectively resolve disputes.</li><li>Provide support to management in resolving employee disputes, including union negotiations, strikes, mutual interest disputes, wage negotiations, section 189/ 197 processes and mutual separation agreements, through consultation and act as a mediator to harmonise working relations.</li><li>Monitor and advice clients on the industrial or employee relations environment.</li><li>Advise on adherence to the application of labour legislation, conditions of employment and other related industrial matters and highlight potential risks.</li><li>Represent the organisation in conducting client specific union and employee-related negotiations, facilitating a favourable outcome for the organisation.</li><li>Ensure accurate client-specific reporting and trends analysis for all ER activities to enable comprehensive report submission to the team and the senior manager.</li><li>Ensure support to clients are executed within agreed client specific SLAs.</li><li>Comply with risk and governance policies and implement and provide subject matter feedback to enhance the development of processes applicable to an area of specialisation.</li><li>Implement, evaluate, monitor and realign area specific processes, advising on compliance and delivery within the context of specified legislation.</li><li>Provide advice and support to the business with the aim of mitigating litigation risk across impacted operational areas.</li><li>Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.</li><li>Participate in best practice forums and contribute positively to own and operational knowledge improvement related to human resources utilisation associated with an area of specialisation.</li><li>Contribute to the successful implementation of change initiatives by making recommendations for guidelines and requirements in support of the change specific to an area of specialisation.</li><li>Motivate, coach and develop direct reports, ensuring continuous development of human resources, creating an operational and process driven learning enabled environment.</li><li>Contribute to a culture of stakeholder service excellence in support of an engagement strategy, which builds positive relationships and provides an opportunity for feedback and exceptional service delivery.</li></ul>