Job Description
It's fun to work in a company where people truly BELIEVE in what they're doing!
Lead the General Merchandise department to deliver strong sales, excellent product availability, and an outstanding customer experience through effective stock management, merchandising, and team leadership.
Minimum requirements
- Matric / Grade 12
- 2 – 4 years' retail experience
- Managerial experience advantageous
Competencies
- Communication
- Controls, quality & standards
- Customer orientation / Passion for customer
- Delegation
- Team orientation
Key Responsibilities
Merchandise Management
- Ensure effective merchandising, stock availability, and product presentation
- Execute promotions and maintain merchandising standards
Sales & Promotions
- Drive sales performance and achieve departmental targets
- Coordinate and execute promotional activities
Finance & Administration
- Monitor and control departmental expenses
- Ensure accurate and timely completion of administrative processes
Operations & Maintenance
- Ensure smooth day-to-day operations of the department
- Maintain equipment and store standards
Shrinkage & Security
- Monitor and control stock losses and shrinkage
- Ensure adherence to security procedures
Customer Service Management
- Deliver and maintain excellent customer service standards
- Resolve customer queries and complaints effectively
People Management & Development
- Lead, coach, and develop team members
- Manage performance and support staff development
Closing date - 09 July 2026
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Discover who we are
Apply Now ↗
How well do you match?
Get an instant AI match score for this role — free, takes 3 minutes.
Tailor your CV for this role
The concierge rewrites your whole CV and writes a matching cover letter for this job — opens right here, nothing to paste.
Tailor My CV to This Job ✍️