RELATIONSHIP MANAGER- Public Sector PortHarcourt Desk

DUTIES AND RESPONSIBILITIES.

• Identify, engage and convert prospective public sector clients into active banking relationships
• Manage customers’ accounts effectively and ensure excellent service delivery while
• maintaining synergy with all relevant support and strategic business units.
•  Support the creation of quality risk assets for the Bank by processing good credit requests and following up with relevant approval levels accordingly.
•  Monitor customers’ facilities and ensure that such accounts have and maintain performing
• status and are renewed timely.
•  Mobilize deposits from customers to improve liability position of the bank.
•  Process customers’ request for opening of Letters of Credit, Bills for Collection, Invisible Trade
• etc. and ensure prompt turnaround time and service delivery.
•  Deploy digital channels for payments and collections to aid customers’ transactions
•  Generate business leads and referrals for subsequent follow up
•  Support the BU with business intelligence by constantly getting useful information about customers, competition and current offerings to enable management to make informed decisions.
•  Monitor customers’ patronage trend to ensure business continuity
•  Initiate the development of products required to meet customer needs especially in credits (development of product papers to suit current needs).
•  Cross-sell all products of the bank creating adequate value chain for other business units.
•  Support the Business Manager to deliver on all indices of approved budget towards
• actualization of excellent Balanced Scorecard.
•  Perform all other duties as may be assigned by the Business Manager

JOB REQUIREMENTS

Education

•  Minimum Education: First Degree or its equivalent in any discipline preferably business related
•  Higher degrees and professional certifications in relevant fields

Experience

•  Minimum experience – 5-6 years relevant experience in sales functions