Job Description
About Discovery
About Discovery Invest
Discovery Invest is an ever growing fast-paced and dynamic environment that provides innovative products. This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders. It is important for our employees to provide world class service to our internal and external clients, thereby ensuring long and sustainable relationships.
Key Purpose
To support the Risk Manager in achieving their objective of embedding Risk Management Obligations within Invest Operations.To assist the business in fulfilling its mandate of Protecting both internal and external stakeholders through proactive Risk Management.
Areas of responsibility may include but not limited to
- Facilitate fraud incident review,analysis and corrective actions.
- Update SOPs for business improvement - Align SOPs with regulatory changes and best practices
- Fin Recon Management support and back-up. - Investigate items on the Fin recon reports to clear
- Investigate Data Integrity items - Look at the data integrity items and determine Risk or Compliance issue
- Receive and vet all submitted Risk and Compliance related work.
- Management and adherence to POPIA & PAIA - Review Data Management; Access control and training and awareness processes
- Daily/ Monthly risk monitoring - Review High risk transactions
- Risk Management reporting - Develop Reporting Framework with timelines and Key Risk Indicators
- Existing risk incident Management - Review and Manage Existing Risk Incidents
- Implementation and adherence to TCF principles - Review business processes are in line with the TCF principals
- Operational Support and guidance in terms of risk management - Provide operational teams with support and guidance on identifying, assessing, and mitigating risks
- Risk Incident Response Management - Coordinate and manage the response to Risk Incidents
- Risk Remedial Action Management - Manage and oversee the implementation of remedial action for identified risks
- Development and Maintenance of Applicable CRMP
Personal Attributes and Skills
- Questioning techniques
- Customer service orientation
- Conflict handling
- Good communication skills
- Relationship building skills
- Results orientation
- Assertiveness
- Positive attitude
- Time management skills
- Self-managed
- Analytical skills – facilitation and coaching
Education and Experience
- Matric -essential
- Risk Management or similar qualification(preferable)
- Investment Product knowledge 5 years
- LISP experience 3 years
- Microsoft office experience intermediate
- Compass system knowledge 5 years
- Paradigm system knowledge 3 years
- Frontline system knowledge 3 years
- Knowledge of Investment legislation
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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