Senior Catering Manager - Sandton

Business Unit / Division: TsAfrika Catering Solutions

Job Type Classification: Full Time

Location - Town / City: Sandton

About Us: TSAfrika, a division of Tsebo Solutions Group, is one of South Africa's leading providers of catering and hospitality solutions. We are committed to delivering exceptional food service experiences through innovation, operational excellence, and customer-focused service. We are currently seeking an experienced and highly professional Senior Catering Manager to lead catering operations for a prestigious corporate client based in Sandton. This role is ideal for a strategic leader who thrives in a high-performance environment and has a passion for service excellence. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities:

• Lead and manage all catering and hospitality operations on site.
• Deliver consistently high standards of food quality, presentation, and customer service.
• Build and maintain strong relationships with client stakeholders.
• Manage executive dining, boardroom catering, VIP hospitality, and special events.
• Drive financial performance through effective budgeting, cost control, and resource management.
• Ensure compliance with food safety, health and safety, and company standards.
• Lead, coach, and develop a high-performing catering team.
• Monitor operational performance and implement continuous improvement initiatives.
• Manage stock control, procurement, and waste reduction strategies.
• Produce operational and financial reports and ensure achievement of agreed KPIs.
• Need to be able to work in a demanding environment.
• Setting and management of service delivery standards.
• Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist.
• Ensure all policies and procedures are complied with Daily HR and IR issues (including training, development & performance management).
• Analyse and pre-empt client needs and possible complaints.
• Process paperwork and compile and understand weekly and monthly P & L.
• Must be able to work long hours and over weekends should there be a need.
• Stay abreast of latest food trends and best practices.

Skills and Competencies:

• Catering and hospitality operations management.
• Financial management and budgeting.
• Client relationship management.
• Leadership and people management.
• Food safety and quality management.
• Procurement and stock management.
• Operational reporting and performance management.
• Strong communication and stakeholder engagement skills.
• Microsoft Office proficiency.

Qualifications:

• Degree or Diploma in Hospitality Management, Catering Management, Food Service Management, or a related field.
• HACCP or Food Safety certification will be advantageous.
• Minimum 8-10 years' experience within contract catering, hospitality, or food service operations.
• At least 5 years' experience in a Senior Management position.
• Proven experience managing high-profile corporate clients.
• Experience overseeing executive dining, hospitality services, and large-scale catering operations.
• Strong financial management and commercial experience.
• Knowledge of food safety, hygiene standards and HACCP.
• Experience in stock control, budgeting and cost management.
• Excellent communication and customer service skills.
• Ability to manage a high paced catering environment.