Senior Manager - Product Home.Group Commercial

for paragraphs,

for section headers,

• for list items. No CSS, no divs, no br. Must preserve original content word-for-word, no addition/removal. The input already contains HTML tags like

  ,
  ,   etc. We need to transform to required format, preserving text content exactly (including spaces? but we can ignore   as they are spaces). We must remove
  tags and replace with appropriate structure? The instruction: preserve ALL original content word-for-word — do not add, remove, summarise, or rephrase. However we must output only HTML tags

  ,

  ,

  • . We cannot keep
    tags because they are not allowed. But preserving content word-for-word means we cannot remove any text content, but we can change markup? The instruction says preserve original content word-for-word — do not add, remove, summarise, or rephrase. That likely refers to the textual content, not the markup. So we can change tags as needed, but must keep the same text. Thus we need to parse the input text, extract sections, and output with appropriate tags. We have a job description with many paragraphs. There's no explicit job title, company etc. The text is about MTN and a role (maybe Product Manager Home Broadband). There's no explicit title given. We must keep all content. We need to identify section headers: "Education", "Experience", "Functional Competencies", then sub-sections like "Leadership Competencies", "Product Strategy & Proposition Development", "Product Lifecycle Management", etc. Also there are paragraphs before those. We need to wrap each paragraph in

    . For list items (lines starting with bullet • ), we need to wrap in

    • . Also need to treat headings: maybe each heading like "Education", "Experience", "Functional Competencies", "Leadership Competencies", "Product Strategy & Proposition Development", etc should be

      . Also there are headings like "Product Lifecycle Management", "Market Launch & Commercial Readiness", "Product Performance & Optimisation", "Customer & Market Insights", "Product Governance & Standardisation", "Cross-Functional Collaboration & Stakeholder Management", "Innovation & Portfolio Evolution". Also earlier there are paragraphs like "Global Influences:", "Environmental / Industry Demands:", "Organisational Mission:" maybe treat as headings? They end with colon. Could be considered section headers. The instruction: Use

      for section headers (e.g. Responsibilities, Qualifications, Requirements, Education, Experience, Skills, How to Apply, Key Duties, About the Role). So we should treat those as headings. Thus we need to convert lines that are headings (ending with colon or just a title) into

      . Also need to preserve the colon? The heading text includes colon maybe. We should keep it as part of heading. We also need to handle bullet points: lines start with "•". There are also some with " " before bullet. We'll treat bullet lines as list items. We need to ensure we don't duplicate headings. Let's extract the raw text content from the input, ignoring HTML tags. Input:

      We at MTN are a purpose and value-led organization. At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.  
      Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

      As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

      Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
      Live Y’ello 
      •    Lead with Care 
      •    Can-do with Integrity 
      •    Collaborate with Agility 
      •    Serve with Respect 
      •    Act with Inclusion

      The Home Broadband market is evolving rapidly, driven by changing customer expectations, increasing competition, new technologies and the convergence of connectivity with digital and connected-home services. As MTN scales FTTH and FWA across markets with different levels of maturity, affordability and infrastructure readiness, the ability to develop propositions that are customer-led, commercially attractive, scalable and capable of local adaptation is increasingly important.
      This role provides the product execution capability required to translate Group Home strategy into market-ready propositions, accelerate launches, manage products through their lifecycle and systematically scale successful propositions and practices across OpCos.

      Global Influences: Increasing demand for FTTH, 5G, smart homes, IoT, and high-speed internet connectivity is shaping broadband services. Global innovations and industry trends, such as cloud computing, fibre expansion, and smart technologies, are key drivers of service demand.

      Environmental / Industry Demands: There is a significant gap in home broadband penetration across Africa, with growing competition from both traditional and new entrants. Regulatory considerations and the need for partnerships with local infrastructure providers play an important role in broadband rollout.

      Organisational Mission: MTN’s vision is to lead digital transformation in Africa, ensuring widespread access to reliable, high-quality broadband services that drive social and economic development.

      Education

      
      •    4-year Bachelor’s degree in Business Management, Commerce, Marketing, Economics, or a related field.
      •    Postgraduate qualification advantageous.

      
      Experience

      
      •    5 - 8 years' experience in Product Management, Telecommunications, Broadband, or Consumer Technology environments. 
      •    Significant experience managing FTTH, FWA, or related broadband products. 
      •    Proven experience in proposition development, product lifecycle management, and commercial performance optimisation. 
      •    Experience working across multiple markets and stakeholder groups. 
      •    Demonstrated success in launching and scaling customer-facing products and propositions. 
      •    Experience working within matrix organisations and leading initiatives through influence.

      
      Functional Competencies

      
      •    Home Broadband Product Management Expert – strong experience managing FTTH, FWA, and Home Broadband propositions.
      •    Product Lifecycle Management Specialist – expertise in proposition development, launch management, optimisation, and lifecycle governance.
      •    Value Proposition & Segmentation Expert – skilled in customer segmentation, proposition differentiation, and customer value creation.
      •    Commercial Product Management Specialist – strong understanding of customer acquisition, ARPU, usage, retention, lifetime value, and product economics.
      •    Customer & Market Insights Analyst – ability to translate customer research, market intelligence, and competitor insights into product interventions.
      •    Commercial Analytics & Performance Management Expert – skilled in analysing product performance and driving commercial optimisation initiatives.
      •    Product Governance & Framework Implementation Leader – experienced in implementing product standards, playbooks, frameworks, and governance disciplines across markets.
      •    Cross-Market Product Delivery Specialist – experienced in driving product execution and localisation across multiple markets.
      Leadership Competencies
      •    Strategic Product Execution Leader – translates Group product strategy into scalable propositions and commercial outcomes.
      •    Cross-Functional Collaboration & Influencing Expert – drives alignment across Sales, Pricing, Technology, Digital, Finance, Operations, and OpCos.
      •    OpCo Partner & Influencer – able to work hands-on with markets and drive adoption without direct authority.
      •    Time-to-Market & Delivery Champion – accelerates launches, removes bottlenecks, and drives execution excellence.
      •    Structured Problem Solver – analytical, disciplined, and focused on practical business solutions.
      •    Performance Improvement Leader – uses insights and performance data to drive sustainable product growth.
      •    Executive Communicator – translates complex product and performance issues into clear recommendations and actions.
      •    Innovation & Portfolio Growth Driver – identifies emerging opportunities, partnerships, technologies, and new connected-home use cases.

      Product Strategy & Proposition Development

      
      •    Support the development and execution of FTTH, FWA and adjacent home propositions across CBU and EBU (SME and SoHo) customer segments, ensuring propositions address the distinct needs, use cases and economics of each segment.
      •    Develop propositions including speed tiers, bundles, in-home connectivity solutions, and value-added home services.
      •    Translate Group product frameworks and strategic direction into practical, scalable propositions that can be localised across markets.
      •    Support customer segmentation and proposition differentiation to address varying affordability, usage, and household needs.

      Product Lifecycle Management

      
      •    Drive the end-to-end product lifecycle from concept development and business case validation through design, launch readiness, commercialisation, performance management, and optimisation.
      •    Maintain product roadmaps, launch pipelines, and lifecycle governance processes.
      •    Conduct post-launch reviews and drive continuous product improvement initiatives.
      •    Ensure disciplined management of product performance and lifecycle decisions.

      Market Launch & Commercial Readiness

      
      •    Work with OpCos to accelerate time-to-market for Home Broadband propositions.
      •    Identify launch dependencies and remove commercial, operational, and technology bottlenecks.
      •    Ensure propositions are fully prepared for commercial launch and operational scale.
      •    Support product pilots, market interventions, and controlled product testing initiatives.

      Product Performance & Optimisation

      
      •    Monitor product performance across markets, including uptake, ARPU, usage, churn, customer experience, attachment rates, and commercial outcomes.
      •    Analyse product performance trends and identify opportunities for improvement.
      •    Recommend corrective actions and optimisation interventions to improve commercial performance and customer value.
      •    Drive initiatives aimed at increasing customer engagement, retention, and lifetime value.

      Customer & Market Insights

      
      •    Utilise customer research, market intelligence, competitor benchmarking, and usage analytics to identify proposition gaps and new opportunities.
      •    Translate customer and market insights into actionable product enhancements and interventions.
      •    Monitor emerging market trends and evolving customer needs within the Home Broadband ecosystem.

      Product Governance & Standardisation

      
      •    Drive adoption of Group Home product standards, playbooks, reusable frameworks, and best practices across OpCos.
      •    Balance standardisation with market-specific localisation requirements.
      •    Ensure adherence to defined product governance frameworks and decision-making processes.
      •    Promote consistency and scalability across the Home product portfolio.

      Cross-Functional Collaboration & Stakeholder Management

      
      •    Partner with Sales, Pricing, Customer Operations, Technology, Digital, Finance, and OpCo teams to ensure product success.
      •    Ensure propositions are commercially attractive, technically feasible, operationally supportable, and scalable.
      •    Facilitate alignment between Group strategic objectives and OpCo execution plans.
      •    Influence stakeholders across a matrix organisation to drive execution and delivery.

      Innovation & Portfolio Evolution

      
      •    Contribute to the evolution of the Home Broadband portfolio through emerging technologies, digital services, strategic partnerships, and new connected-home use cases.
      •    Identify opportunities to strengthen MTN's competitive position through proposition innovation.
      •    Capture and institutionalise learnings from pilots and successful market initiatives.
      •    Drive replication of proven products and best practices across markets.

      We need to output HTML. Approach: iterate lines, detect headings (lines that are not bullet and not empty, maybe ending with colon or just a title like "Education", "Experience", "Functional Competencies", "Leadership Competencies", etc). Also "Global Influences:", "Environmental / Industry Demands:", "Organisational Mission:" are headings. Also there are headings like "Product Strategy & Proposition Development", etc. We need to wrap paragraphs (non-heading, non-bullet lines) in

      . For bullet lines, we need to collect consecutive bullet lines into a

      with
      • each. We must preserve text exactly, including spaces and punctuation. We'll need to strip leading/trailing spaces? Probably keep as is but we can trim spaces for consistency. The instruction says preserve word-for-word, so we should not remove spaces inside text. Leading spaces maybe not meaningful. We'll output without extra spaces. We need to handle   and & entities. We should keep them as is (they are part of text). In output HTML, they will be interpreted as entities; that's fine. We must not use
        . So we need to replace
        with line breaks? Actually we should just ignore
        tags and treat them as separating lines. So we can treat
        as line break. Thus we need to parse the raw text after stripping tags. Let's extract plain text by removing

        ,

        ,
        ,   (but keep as space), & (keep as &). Actually   is a non-breaking space; we can replace with a regular space. We'll do manually reasoning. Better to think of sections: First paragraph(s) before "Live Y’ello": Actually first two

        blocks. Let's reconstruct: Block1: "We at MTN are a purpose and value-led organization. At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA." Note there was a   before
        after "inspired life." but we can treat as space. Block2: "As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!" Block3: "Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals. Live Y’ello • Lead with Care • Can-do with Integrity • Collaborate with Agility • Serve with Respect • Act with Inclusion" Note there were   and
        before Live Y’ello and bullets. Thus block3 includes a paragraph then a heading? Actually "Live Y’ello" maybe a heading? It's not colon. Could be considered a heading? Not in list. Might be a tagline. We'll treat as paragraph? It's a line alone. Could be considered a heading? Not sure. We'll treat as paragraph. Then bullets list. After that block4: "The Home Broadband market is evolving rapidly, driven by changing customer expectations, increasing competition, new technologies and the convergence of connectivity with digital and connected-home services. As MTN scales FTTH and FWA across markets with different levels of maturity, affordability and infrastructure readiness, the ability to