DFS Business Development Manager - Morogoro

Responsibilities

• Drive DFS Business Growth - Develop and execute area specific strategies to increase customer acquisition, transaction volumes, and revenue across all digital and other channels in Morogoro.
• Expand Mobile and Internet Banking Adoption - Lead initiatives to onboard retail, SME, and corporate customers onto mobile banking and internet banking platforms while driving usage.
• Grow Merchant Acquiring Business - Identify, acquire, and manage merchants for POS, KCB LIPA, and online payment acceptance solutions to increase card and digital payment usage.
• Develop Agency Banking Network - Recruit, onboard, train, and manage agency banking partners to improve financial service accessibility and transaction growth.
• Build Strategic Partnerships - Establish and maintain relationships with business organizations, payment service providers, tourism stakeholders, and community organizations to drive DFS adoption.
• Market Intelligence and Opportunity Identification - Analyze market trends, competitor activities, customer behavior, and emerging opportunities to inform growth strategies.
• Manage Sales Pipeline and Business Development Activities - Generate leads, conduct sales presentations, negotiate commercial terms, and close business opportunities across DFS products.
• Monitor Performance and Deliver Growth Targets - Track key performance indicators (KPIs) including customer acquisition, active users, transaction volumes, merchant growth, agent productivity, and revenue generation.
• Coordinate Cross-Functional Execution - Work closely with business segments, operations, technology, risk & compliance, marketing, and branch teams to ensure successful implementation and adoption of DFS solutions

Minimum Position Qualification Requirements

Academic & Professional

• Education - Bachelor's degree in Banking/Finance or equivalent (Required)
• Professional Qualifications - Merchant Acquiring and card background (Added Advantage)
• Master's Degree - Business Administration (Added Advantage)

Experience

• Total Minimum No of Years Experience Required - 4 years

Need Types are: RQ = Required, AA = Added Advantage