Field Based Account Manager - LPG

Job Purpose:

• To deliver the expected Volumes, profitability, and Debt results in Packed LPG, maintain and develop strong customer relationships, whilst at same time adopting both defend and growth strategies.
• The FBAM (LPG Packed Sales) is responsible to lead packed sales in the region, in a highly competitive and rapidly evolving markets.
• Packed LPG is sold on B2C model through appointed distributors. Therefore, FBAM should deploy effective Distributor Management / Route-to-Market tools and build/maintaining relationships with stakeholders to grow customer base, volumes, and Afrigas penetration.

MAIN ACCOUNTABILITIES:

The role holder is accountable to:

1. Deliver both financial (margin/cost/Ebitda) and non-financial (volume/debt/business growth)

LPG business targets through a disciplined and effective implementation of functional plans.

2. Provide input in developing LPG business plans and strategies in Kenya, aligned with VE’s LPG

vision, strategy and direction, to grow business / market share/ deliver T&R; and implement the

same on the ground.

3. Use available / defined tools to manage customer / distributor portfolio and deliver results.

4. Propose and make changes necessary in the LPG Route-to-Market structure to increase

effectiveness / sales / penetration.

5. Implement actions to deliver improved metal management, increase cylinder turns, reduce loss

of metal to grey market, and control cylinder revalidation costs.

6. Manage Credit in line with the company credit policy and manual of authorities. Collect Debt in

line with agreed trading terms and complete customer Credit appraisals as they fall due.

7. Ensure all invoices and statements are delivered timely to customers. Highlight and resolve

invoice disputes with customers.

8